New Benefits for NAVP Members in 2024

NAVP have been working hard to deliver a new and improved membership for 2024. We are determined to offer our members a wider range of benefits in order to achieve our overall aim of raising professional standards in veterinary physiotherapy and animal welfare.
We have been working with our current members and have undertaken market research to establish how we can improve the membership offering. As a result of these discussions, we are delighted to confirm some new benefits of being an NAVP Member.

New President
Lorna Brokenshire-Dyke has taken on the role of president and will be the perfect ambassador for our association. As a vet and veterinary physiotherapist, Lorna is ideally placed to represent NAVP in the industry and shares our vision of high standards of care and professionalism. In 2024, we plan to develop communication and fill the knowledge gaps within the veterinary industry.

Legal Support
Some feedback from our members was that they would welcome legal support. We have listened to that feedback and have enlisted a legal company to offer advice. They have also drawn up a full set of terms and conditions for our members to use.

New and Improved CPD
We have enhanced our CPD offering in 2024 to ensure the programme is diverse and appealing to all of our members. Our market research showed that there is a requirement for more content and CPD centred around small animal members. We have added small animal expertise to the NAVP Exec Team and have started to produce small animal content in CPD, Mentorship Mondays and information on Facebook.

Mentorship Mondays
Mentorship Mondays allow members to discuss challenging cases with experienced professionals to gather knowledge and advice. It’s also an opportunity to share best practice as well as learn new methods. Mentorship Mondays are completely free for our members.

Clearer Communication
Improving communication is one of our big priorities in 2024. We continue to deliver our quarterly newsletter and we have employed a marketing agency to produce high-quality video content which is relevant to our members. You will begin to see some of this content populating our Facebook page in the coming weeks. We will also be implementing a marketing strategy to target the public and the veterinary industry.

We have implemented Mailchimp to help with the delivery of emails as a result of member’s feedback. Now that we have this in place we plan to send regular emails with mini updates to keep you informed.
In 2023 we set up the members only Facebook group, which has greatly improved two-way communication. We are considering how we can also set up face to face meetups to build our community.
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In 2024 we will be looking at how we can improve the website, particularly the directory so that it will be easier for the public and vets to find members.

Online renewals
We appreciate that your time is valuable, so we have tried to streamline the renewals process to make it easier. We had some initial feedback about the process and have already made amendments to improve it further and offer online renewals. In 2024 we plan to add the CPD Activity sheet if possible.

Joining online
Joining NAVP is now available online making it easy for new members to find, apply and share. In 2024 we are looking to increase membership. Moving applications online helps with back-office processing, freeing up valuable time for us to focus on other tasks that will benefit our members.

Industry representation
We continue to represent our members in the wider industry with regular meetings with other related organisations. We aim to act on the feedback from our members and push for change where and when required.

Education
In 2024 we plan to improve placement provider education. We continuously give feedback to education providers on the quality of the courses they provide.

Reinvesting in NAVP
We listened to the feedback from members in 2022 and 2023 and have reinvested funds back into the association to bring it up to date with technology, security and ability to deliver the services we would like to provide.
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We have an executive team who are motivated, passionate and proactive about delivering a better service to our members. ​