Meet NAVP Member Emma Box

​NAVP prides itself on the quality and professionalism of its members. All of our veterinary physiotherapists are passionate about working with animals, but they are also academically robust.
They must have a minimum of an undergraduate Honours degree in veterinary physiotherapy and commit to extensive CPD.

We want to showcase our members’ diversity, qualifications and expertise, so each month we will be profiling one of our Veterinary Physiotherapists.

Name
Emma Box

Qualifications
BSc (Hons) Animal Science, PgDip Veterinary Physiotherapy, Level Three Diploma Human Sports Massage Therapy, Level Three Certificate Small Animal Hydrotherapy

Affiliated Groups
NAVP member

What is current role?
EB: I am the Head of Veterinary Physiotherapy and Rehabilitation at Willows, which is a veterinary centre and referral service based in Solihull.

We provide everything you would expect from a human hospital, including an A&E and intensive care unit as well as 14 referral services. We’re open 24 hours a day, 365 days a week, so it's a pretty busy operation!

I spend about 80% of my time with patients, while my role also involves working on the clinical leadership side of the hospital.  
 
Have you always loved working with animals?
EB: I’ve always been obsessed with animals and I can't really remember a time that wasn’t the case - It just feels like it's been part of me and part of who I am.

My mum was actually allergic to animals, so as a kid I didn’t have pets. I remember writing my mum a card saying I love you nearly as much as I love animals!

I think the career path I’ve chosen runs a bit deeper and has more dimensions than just a love of animals though.

I’ve always been fascinated by anatomy and how things move, while injuries and rehabilitation have always been quite familiar to me due to my sporting background - I was a competitive runner and gymnast as a youngster.

So, all of those things combined have led me in the direction of Veterinary Physiotherapy.
 
Do you have pets and what are they like?
EB: I've got a little cat called Rocket and I’m getting a three-month-old kitten very soon which I’ve named Toast!
I just love the way cats have their own cool personalities and nuances. I would say dogs are my professional passion, but cats definitely have my soul.
 
What has your career path been?
EB: I remember watching an episode of Bionic Vet (which is now Supervet) back in 2010 and I was just blown away by the level of work that they did at Fitzpatrick referrals – that element of ground-breaking surgery in a hospital setting.

After that, I shadowed a human physiotherapist who explained how to get into the profession – from then on I was hooked!

The next decision was to decide whether to train as a human physiotherapist and have post graduate training or do an animal related degree followed by postgraduate training. I took the latter option, which enabled me to become an NAVP member, as animals were always my priority and I wanted to study them from the very start of my career.

I graduated in 2016 but realised that my ideal job of working in a referral centre didn’t really exist so I set up my own mobile Veterinary Physiotherapy service, building up experience with clinics that needed to outsource that service.
 
Covid wiped out my business almost overnight, but thankfully I’d already managed to get my foot in the door at Willows. I was able to continue to offer them emergency Veterinary Physiotherapy services and Willows supported me through the pandemic which I’ll always be grateful for.
 
Eventually, after being a contractor with them for a couple of years, they offered me a full-time job and I’ve been there ever since.  
 
What are your interests outside of work?
EB: I am embarrassed to say that I am a Crossfitter! I think the links of being physically strong and mentally strong are hard to ignore, and as you get physically stronger, I think your mental resilience improves.
 
Plus it's an amazing feeling chucking a weight around!
 
I practice yoga a lot – the job can be stressful and yoga is one of the things that really helps with my well-being.
 
I think also, being a little bit spiritual can be really helpful when you’re spending a lot of time in a science and corporate environment.
 
I also like eating out and going to wine bars in Leamington where I live - to be honest, eating out is probably my main interest!
 
What do you like about being a member of NAVP?
EB: I think being human, we naturally desire connection and community and NAVP really offers that.
Being a Veterinary Physiotherapist can be quite lonely sometimes, particularly if you're self-employed or you work alone. So it’s really important to be able to access likeminded individuals or people who are all trying to achieve the same goal together.

On top of that, I really align to NAVP as they promote professional standards, and having high professional standards really resonates with who I am and how I practice as a Veterinary Physiotherapist. 

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